Shoe warranty;
• The warranty term for shoes is 30 days and starts when the shoes have been bought.
• When buying the shoes a receipt will be given, without the receipt/buying ticket there is no warranty possible.
• Keep the shoes in a dry area – no damp bags or rooms, and don't dry the shoes on or near a heated source.
• Wear and tear due to a drag move is not a production failure and will therefore not be seen as a warranty issue.
Shoe Care;
It is your responsibility to dry shoes after each use. Remove the insole during drying to allow the shoe to breath for best results. If moisture remains, it can weaken the fibers and cause the shoe to tear. This is a possibility with all foam cushioned turf shoe of any brand.
Tips for Selecting the Appropriate Size
Selecting a Size --
If you're not sure what size to order, you can try on a pair of Reebok or New Balance shoes in a commercial shoe store as these brands do list a U.K. size along with a U.S. size.
If you are still unsure about size, it is more cost effective to order two pairs of shoes to try on and then return the pair that does not fit.
Dita Turf Shoes have superior grip and turning ability and are designed to provide stability for lateral movement, hold the foot firmly in place, and provide good shock absorption qualities and correct flex in the sole unit. A shoe with these qualities will decrease potential stress to the lower body and potential problems with achilles and ankles.
“The Bottom Line” On Each Model
Turf King -- A popular Dita shoe. Great price, will fit most feet just fine. Moderate arch and midfoot support. Mesh in the toe area to give a nice, flexible feel.
Turf Lite -– Our most popular shoe. This is Dita’s new “high end” shoe for 2003 and you can tell the second you put them on! No break-in period needed! Great midfoot support while still maintaining a “soft” feel throughout. The Turf Lite will accommodate both wide and narrow feet due to the sophisticated lacing system and integrated molded saddle. It's also a great looking shoe! And, if you happen to have feet the size of Bigfoot, this model looks much smaller on your feet than the actual size of the shoe!
Turf Slim -- This is a lightweight shoe with a slightly narrower fit than the Turf King or Turf Lite. The bottom has a rotator profile for better maneuverability. It looks and feels more like a "sneaker" than the other models and was really designed with women in mind.
Other Tips for Selecting Shoes
If you have wide or flat feet -- Try the Turf Pro. If you have a wide foot but a narrow heel, we also suggest the Turf Pro. The Turf Lite will also accommodate a wide foot, just order 1/2 size up.
If you have low or weak arches -- Try the Turf King.
If you have high arches -- Try the Turf Lite. Because of the supportive midfoot it will provide the best arch support. We also suggest that you try a shoe insert with maximum arch support. The inserts on all of the Ditas can be removed and replaced by a custom insert or an orthotic.
If you have low heels or ankle bones -- Try the Turf King or the Turf Lite. You probably will not like the Turf Slim.
If you have bunions -– Try the Turf Kings, Turf Lites, or Turf Slims. These models all have mesh on each side of the forefoot, which will relieve pressure in that area. If you have bunions and a wide foot we suggest that you try the Turf Lites in a 1/2 size bigger than you would otherwise order.
If you want the most support in the midfoot -- Try the Turf Lite or the Turf Pro. Both of these shoes have a molded insole that is integrated into the upper and extends into the lacing system for maximum mid-foot support.
If you have narrow heels -– We suggest the Turf Pro. We also suggest that you purchase an adhesive “anti-slip” moleskin piece to put on the inside of the heel. These can be purchased in most pharmacies. This will help to snug up the heel a bit for you and prevent slipping.
If the Shoes Do Not Fit
We ask that you use common sense while trying out shoes in your home -- please wear appropriate socks and walk only on carpet. You can exchange or return the shoes within 15 days of purchase as long as they have not been worn outside or otherwise damaged. They must also be returned in their original box. We will NOT refund shipping costs, however, and you will responsible for paying the return shipping costs.
Please indicate the reasons for your return and include a copy of the sales receipt (if you have it) as well as your credit card number. Wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment. This provides proof that the item was mailed if we do not receive the package. If you do not have your sales receipt, please make sure that the name and address used on the order are included in the package.
Send the package to:
Dita Field Hockey, LLC
612 Elkton Drive
Colorado Springs, CO 80907
